Nov 19, 2025 | Online

Turning Down the Heat: Practical Tools for Calming Difficult Situations

Learn effective techniques for managing and de-escalating challenging situations in the workplace. This session provides practical tools and communication strategies to help professionals handle tense interactions with confidence, maintain professionalism under pressure, and create more positive outcomes for all parties involved.

Event Details

Event Location: Online

Event Time: 12:00PM - 1:00PM

Event Website: https://www.tiaontario.ca/events/turning-down-the-heat-practical-tools-for-calming-difficult-situations

Event Contact Personnel: TIAO

Event Contact Phone Number: 416-483-1691